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Booking Terms

Guluyambi Cultural Cruise Tooking Terms:
The Guluyambi Cultural Cruise departs from the upstream boat ramp on East Alligator River daily from 1st May to the 30th November annually, at 9am, 11am, 1pm and 3pm. Clients are responsible to self-drive to the departure point, which is 40 kms to the north of the township of Jabiru. It is recommended clients present at the departure point 15 minutes prior to their planned departure.

Arnhemlander Cultural Tour:
Kakadu Cultural Tours reserves the right to modify the Arnhemlander 4wd Day Tour itinerary on any given day for environmental, compliance with Government directives or for cultural reasons. Gunbalanya community is inaccessible by tourists in 2021 due to Covid concerns so there will be no access to Injalak Arts & Crafts Centre in Gunbalanya. Our tours have access to the Injalak Arts products at the Border Store. Late or early in the season, access can also be restricted to sites like Inkiyu Billabong, due to wet conditions. Alternative sites such as the exclusive & spectacular Cannon Hill region of Northern Kakadu National Park may be utilised on these days.
A medium level of fitness and mobility is required to participate on this tour.
Our pick-up and drop off service is provided from Jabiru hotels. Customers should be ready and waiting at the hotel reception or out the front of reception, 10 minutes prior to pick-up time. Times are provided as a guideline and may, at times, be affected by pick up delays.
Every effort is made to locate passengers upon arrival at their nominated pick-up point.
Venue pick-up and dietary requirement details are required at the time of booking.
Bring a personal drinking water bottle - we carry chilled water to top up your personal drinking water bottle.
Clients should wear lose comfortable clothing, have sensible walking shoes and bring a hat, sunscreen, insect repellent, personal medications etc as needed.

Kakadu Cultural Tours Cancellation Policy:

•    If you cannot travel, for any reason, where Cancellation Notice is given 48 hours or more before departure, we have a policy to refund your payment in full, minus a 5% fee to cover credit card fees and administration. 

•    50% cancellation fee – if cancelled within 24-48 hours of departure (50% refund).

•    100% cancellation fee - if cancelled within 24 hours of departure or no show (No refund).