Please provide ALL DETAILS requested, including an address when booking.
If your stay has to be postponed due to COVID-19, we can reschedule your booking to a later date, or hold any monies received in credit for use when suitable to you (valid for upto 1 year).
Our preference is always to reschedule bookings rather than cancel but if due to unforeseen circumstances, this is not possible, please provide notice of cancellation or requests for changes to bookings by email.
Cancellations made 14 days or more prior to arrival date | full refund, less $50 processing fee.
Cancellations made less than 14 days prior to your arrival | non-refundable unless the property is able to be rebooked. If a replacement booking is made by another party, a full refund less a $50 fee will apply.
Extended bookings (longer than 7 nights) - a 50% refund applies if cancelled 14 days prior to the first day of the booking. Cancellations made less than 14 days prior to arrival are non refundable unless the property is able to be rebooked,
We recommend taking out travel insurance to cover unforeseen events.