Booking Terms

Cancellation Policy: Please provide notice of cancellation or changes to your booking in writing (via email). For cancellations made more than 28 days prior to arrival, booking funds will be refunded less a 10% cancellation fee. For cancellations made more than 7 days prior to arrival, booking funds will be refunded less a 30% cancellation fee. For cancellations made less than 7 days in advance of arrival, no refund will be given, however, the reservation may be rescheduled to another equivalent period subject to availability.
For COVID-19 related cancellations (Vic Govt. imposed travel restrictions), full refund will be paid less 3% cancellation fee.
Guests are advised to take out comprehensive travel insurance to cater for any unforeseen circumstances.