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Booking Terms

Cancellation Policy: Please provide notice of cancellation or changes to your booking in writing (via email). For cancellations made 28 days or more prior to arrival, any payment will be refunded in full. For cancellations made between 14 and 28 days (inclusive) prior to arrival, we will charge 50% of the total value of your stay. For cancellations made 13 days or less in advance of arrival, no refund will be given and we will charge the full value of your stay - Guests are advised to take out comprehensive travel insurance to cater for any unforeseen circumstances.

In the case of possible official COVID-19 Government and Health Department announcements and restrictions on travel between states and within states that restrict the ability to travel and stay, plus border closures and compulsory stay-at-home and quarantine/isolation requirements), our cancellation policy will still apply, however if you are unable to travel due solely to these restrictions we hold any payments made in credit and will assist you with moving your booking to within 12 months of cancellation.