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Booking Terms

Cancellation PolicyPlease provide notice of cancellation or changes to your booking in writing. Email notification is preferred.Woolmers Estate has a 30% cancellation fee on all bookings. Alternatively we invite you to reschedule your stay to another equivalent period subject to availability.If cancellation is within 48 hours of check in, 50% of the accommodation cost will be charged. Woolmers Estate reserves the right to charge 100% if the cancellation occurs within 24 hours of check-in. In the event of “no shows” Woolmers Estate reserves the right to retain the full cost of the accommodation.Changes to bookings may incur a fee.Any amendment to arrival date is subject to availability and must not affect any minimum night stays or special packages.By making to this booking, you authorise Woolmers Estate to take payment of any monies owed from your provided credit card on the morning of check in or on the last day of operation in circumstances such when reception is closed for a day. In the event of inadequate provision of these details or if insufficient funds, Woolmers Estate reserves the right to cancel the booking. Woolmers Estate will take all reasonable attempts to contact you. You will be advised of any further costs and fees (including but not limited to tour bookings, extra bedding requests, other requested additions) to be processed via the details you have provided. Due to the rural nature of Woolmers Estate, please note that some noise from wildlife who live on the estate or nearby may form part of the rural experience. We recommend keeping cottages closed if you wish to limit wildlife intrusion. For this reason, pets are not allowed. Each of Woolmers Estate accommodation cottages is individually furnished and decorated in a happy blend of historic charm and modern convenience.Woolmers Estate accommodation cottages are self-contained. Limited tea and coffee provisions are supplied to get you started. Requests for additional supplies will be charged per item.Woolmers Estate has an onsite caretaker. Contact details are available via the cottage compendium. For out of hours emergencies, please contact the onsite caretaker where appropriate. Please be aware that non-emergency call out fees will be charged at a minimum of $85. Non emergencies can be reported during normal business hours.