Booking Terms

Cancellation of bookings with less than 48hrs notice will incur a 50% cancellation fee. No refund will be provided if you don't show.Important note re COVID-19. Please be aware of the current risk of travel restrictions being imposed due to COVID-19, which may not be covered by travel insurance. If you are unable to travel due solely to mandatory travel restrictions and/or lock-downs, we will assist you with moving your booking within 12 months of cancellation. If you instead request a full cancellation, we will refund your booking less a 10% cancellation fee.No pets please.This is a non-smoking establishment.Any wilful property damaged will be charged at replacement value.Pre-payment of the 50% deposit may be charged any time after the booking was made. The balance of the booking is due and will be charged within 7 days of arrival.Note that payments may appear as  " I Pay Travel Booking "  or  " Brookfield Maze "   on your credit card statement.