Booking Terms

Parnella Accommodation Booking & Cancellation Terms.
You may cancel your reservation with Parnella Accommodation free of charge up to 30 days of your arrival date.
Cancellations made within 30 days of the booked arrival date incur a cancellation fee of 100% of the amount paid for the reservation.
We encourage our guests to purchase travel insurance to cover any unforeseen circumstances.
PLEASE NOTE: In the event of government enforced state and territorial border closures (including snap lockdowns and enforced temporary closure of our properties) which occur within 30 days of your arrival date and which will directly impact your reservation by preventing you from travelling to and staying at our accommodation, we will offer you a voucher for the total amount paid to be used at a future available date.
Vouchers are not refundable for cash and must be used within 18 months of date of issue. All issued vouchers are for use at all Parnella Group Tasmania properties.