Booking Terms

PLEASE NOTE: All Lodge guests need to check in prior to 4pm. Late check-ins need to be arranged prior arrival by calling (03)6251-3903 during business hours. There may be times when we need to cancel a scheduled tour or accommodation booking as a result of conditions beyond our control (e.g. severe weather, impassable roads, bushfires etc.). Tahune AirWalk reserves the right to cancel a booking without notice, and if we cannot find an alternative tour date or booking suitable to you, we will promptly refund your payment in full. We will not be responsible for any consequential losses arising from a cancellation. Note that we recommend you purchase flexible flight tickets and travel insurance to allow for any unforeseen circumstances. Cancellation 48 hours from proposed arrival will be granted a full refund. Cancellation less than 48 hours from arrival will incur a one night payment penalty. Guests booking through a third party will have to claim their refund directly from their Travel booking agent. In these cases, additional fees and charges may apply.