Cancellation or change of booking is to be made by email only. In the event of a cancellation by our guests, the $200 security bond will be refunded in full; plus if cancellation is more than 28 days before scheduled arrival, the booking funds will be refunded less a 20% cancellation fee; if cancellation is at least 7 full days to 28 days before scheduled arrival, the booking funds will be refunded less a 50% cancellation fee. For cancellations made less than 7 full days before scheduled arrival, no refund (other than $200 security bond) will be given. However, cancelled reservations 4 full days or more before scheduled arrival may be rescheduled to another equivalent period and duration subject to availability and upon receipt of a rescheduling fee of $150.
Please note: Guests are advised to take out comprehensive travel insurance (including personal Covid cover) to cater for any unforeseen circumstances.
Thank you, WBHH.