Conditions of Use
Reception operates Wednesday to Sunday between 10.00am - 2.30pm. Tours may be booked through reception and are subject to availability.Please refer to www.woolmers.com.au for public holiday and winter operating hours.Woolmers Estate has contactless check-in facilities. Woolmers Estate will advise you of your specific check-in details via email at the time of confirmation. It is vital that you have your check-in information handy upon arrival.If for any reason you have not received your check-in information, as early as practical and no less than 48 hours prior to check-in, contact reception to obtain your lock box details for ease of check-in. Please also check your "Junk" email folder.Woolmers Estate will make all reasonable efforts to contact you with check-in information. International telephone numbers will not be contacted. The fob that operates the boom gate must be kept on the same key ring as your cottage keys. Failure to do so may result in loss recovery fees. For the safety and comfort of all guests, please report any damage of Woolmers Estate property immediately. Any damages will be recorded. Management reserves the right to request compensation for damage or loss of property which may include the cost of repair, replacement, compensation to other guests affected or specialised heritage assessment and repair.Whilst Woolmers Estate takes all reasonable steps to maintain a safe site, parking of vehicles is at own risk. We recommend securing of unattended vehicles at all times. Additional work for Housekeeping staff including but not limited to, relocation of furniture, intentional misuse of furniture, excessive rubbish removal or dirty dishes will attract an extra cleaning fee at the discretion of Management. Defacing of property and disturbance to other guests will be taken seriously and Police will be notified immediately. Woolmers Estate historic precinct has a strict noise and no party policy. Accommodation guests failing to respect this will be asked to leave immediately, without refund.Woolmers Estate has a no-smoking policy.Please note that the accommodation cottages form part of the Australian Convict Sites World Heritage Listed Property and the majority contain stairs. If you require ground floor accommodation, please request at the time of booking, subject to availability. Special requests cannot always be guaranteed. No cribs / cots / infant beds are available.Limited rollaway beds / extra bedding are available by request at an extra cost. *subject to availability.Extended multiple night stays may attract a service by Housekeeping. Guests requiring a full clean including fresh towels, fresh sheets, floor cleaning, dish washing etc may arrange at the time of booking. This service is available for an additional fee of $85 and subject to availability. Due to being in a rural setting personal transport is essential.Please refer to the website for operating hours and contact details for the restaurant located in the Nigel Peck Centre.