Booking Terms

PLEASE NOTE: All Lodge guests need to check in prior to 4pm. Late check-ins need to be arranged prior arrival by calling (03)6251-3903 during business hours. There may be times when we need to cancel a scheduled tour or accommodation booking as a result of conditions beyond our control (e.g. severe weather, impassable roads, bushfires etc.). Tahune AirWalk reserves the right to cancel a booking without notice, and if we cannot find an alternative tour date or booking suitable to you, we will promptly refund your payment in full. We will not be responsible for any consequential losses arising from a cancellation. Note that we recommend you purchase flexible flight tickets and travel insurance to allow for any unforeseen circumstances. Cancellation 48 hours from proposed arrival will be granted a full refund. Cancellation less than 48 hours from arrival will incur a one night payment penalty. Guests booking through a third party will have to claim their refund directly from their Travel booking agent. In these cases, additional fees and charges may apply.

Conditions of Use

PLEASE NOTE: All Lodge guests need to check in prior 4pm. Late check-ins need to be arranged prior arrival by calling (03) 6251 3903 during business hours. BOOKINGS: Here at Tahune AirWalk, we offer a variety of methods to book your tours and accommodation in the Airwalk Lodge. Our Security Policy covers those who wish to book tours and accommodation "Online". When purchasing from Tahune AirWalk, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. To book please call (03) 6251 3903 or go to Reservations are subject to availability and actual pricing at the time of booking BOOKING CONFIRMATION AND PAYMENT: To confirm a booking, a tour, reservation or order, payment must be made in full at the time of booking or direct when making the booking on line. We will send you a booking receipt confirming your request. AMENDMENTS TERMS AND CHARGES: All amendments to dates, tours and accommodation room types are subject to availability and rate at the time of amending your reservation. ACCOMMODATION AIRWALK LODGE: Check In: 2pm but before 4pm. Check Out: 10am. Late check out up to 12 noon is at the discretion of the Manager KEY RETURN: All keys need to be returned upon checkout. Failure to do so will incur a $25 fee. This will be charged to your credit card SPECIAL REQUESTS: Whilst we attempt to satisfy all special requests, we are unable to provide a guarantee. BOOKING ARRANGEMENTS: The person affecting a booking shall be deemed to have accepted the booking conditions on behalf of all persons named in the booking. The person who makes/confirms a booking on behalf of another person shall be deemed to have accepted the terms and conditions of all persons named in the booking. Unaccompanied Minors: All visitors/guests under the age of 18 must be accompanied by a guardian/parent. Tahune AirWalk has the right to refuse any booking on check-in, when the legal tender guardian over 18 cannot provide current photo identification of proof of guardianship. Responsibility: Tahune AirWalk can sometimes include third party products in special packages. As an agent on behalf of this product or service Tahune AirWalk shall not be liable under any circumstances for any failure by those service providers to fulfil such travel arrangements nor for any error, alteration or change of any kind made by those service providers following the acceptance of the booking by them. All coupons, vouchers, receipts and tickets are issued subject to the terms and conditions specified by those service providers. By utilising tours, events and accommodation provided by Tahune AirWalk, you agree that: Tahune AirWalk shall not be liable for the wilful or negligent acts and/omission of such carriers and/or service providers. Tahune AirWalk will not be liable for any accident, injury, delay, property damage or personal loss to you and those travelling with you in connection with any tours, accommodation or transportation resulting directly or indirectly from any occurrence or conditions beyond its control, including but not limited to acts of terrorism, protests, acts of god, defects in vehicles, war, strikes, thefts, delay cancellations, civil disorder, disaster, government regulations or changes in itinerary or schedules. RISK WARNING: If you intend to participate on the Eagle Hang Gliding recreational activity you need to be aware there is a potential risk of injury resulting from adverse weather conditions, mechanical failure or malfunction or other hazards. All prices, rates and conditions are subject to change without notice. All prices are including of GST.